{"id":13,"date":"2026-10-14T10:39:07","date_gmt":"2026-10-14T10:39:07","guid":{"rendered":"https:\/\/dnddemo.com\/shopqjs\/?page_id=13"},"modified":"2026-10-14T11:54:10","modified_gmt":"2026-10-14T11:54:10","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/dnddemo.com\/shopqjs\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-52a0546 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"52a0546\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4f1127f e-flex e-con-boxed e-con e-child\" data-id=\"4f1127f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44c6aa2 wd-el-breadcrumbs text-left elementor-widget elementor-widget-wd_element_breadcrumbs\" data-id=\"44c6aa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_element_breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"wd-breadcrumbs\"><a href=\"https:\/\/dnddemo.com\/shopqjs\/\">Home<\/a><span class=\"wd-delimiter\">\/<\/span><span class=\"wd-last\">Page<\/span><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef20208 elementor-widget elementor-widget-heading\" data-id=\"ef20208\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund &amp; Returns Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3a5aed elementor-widget elementor-widget-heading\" data-id=\"b3a5aed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Hassle-free returns, because you should love what you wear.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0499b35 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"0499b35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:info@shopqjs.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Supoort<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-643f5d2f wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"643f5d2f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3d4a62ff e-grid e-con-boxed e-con e-child\" data-id=\"3d4a62ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-6cda017b e-flex e-con-boxed e-con e-child\" data-id=\"6cda017b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-250fc87 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"250fc87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Our Promise<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ff49f9 elementor-widget elementor-widget-heading\" data-id=\"9ff49f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your satisfaction, our priority<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c9293df color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"1c9293df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThank you for shopping at <strong>Shop QJS Ltd<\/strong>. At ShopQJS.com, we strive for 100% customer satisfaction and aim to deliver high-quality fine jewellery that meets your expectations. This Refund &amp; Return Policy outlines your rights and responsibilities when returning items or requesting refunds.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76464752 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"76464752\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<em>Last updated: 10 January 2026<\/em>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-2a02ae3b e-grid e-con-boxed e-con e-child\" data-id=\"2a02ae3b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7a30b034 e-flex e-con-boxed e-con e-child\" data-id=\"7a30b034\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76266907 elementor-widget elementor-widget-wd_infobox\" data-id=\"76266907\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-info-box text-left box-icon-align-top box-style-default color-scheme-\">\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\t30 days\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p>Return window \u2014 from delivery date<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2a18f3 e-con-full e-flex e-con e-child\" data-id=\"a2a18f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b0b945 elementor-widget elementor-widget-wd_infobox\" data-id=\"4b0b945\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-info-box text-left box-icon-align-top box-style-default color-scheme-\">\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\t7\u201314 days\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p>Refund time \u2014 business days after receipt<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7c3c0b7f e-flex e-con-boxed e-con e-child\" data-id=\"7c3c0b7f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32359020 elementor-widget elementor-widget-wd_infobox\" data-id=\"32359020\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-info-box text-left box-icon-align-top box-style-default color-scheme-\">\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\t15 days\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p>Free resizing \u2014 custom pieces, one time<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-51f8ccc0 e-flex e-con-boxed e-con e-child\" data-id=\"51f8ccc0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79e8dd98 elementor-widget elementor-widget-wd_infobox\" data-id=\"79e8dd98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t\t\t<div class=\"wd-info-box text-left box-icon-align-top box-style-default color-scheme-\">\n\t\t\t\t\n\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<h4\t\t\t\t\t\tclass=\"info-box-title title box-title-style-default wd-fontsize-m\" data-elementor-setting-key=\"title\">\n\t\t\t\t\t\t\t\t7 days\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"info-box-inner reset-last-child\"data-elementor-setting-key=\"content\"><p>Report defects \u2014 from delivery date<\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4342ee8b wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"4342ee8b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-183cb200 e-grid e-con-boxed e-con e-child\" data-id=\"183cb200\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d99ddcb elementor-widget elementor-widget-wd_counter\" data-id=\"3d99ddcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"woodmart-counter counter-small text-center color-scheme-\">\n\t\t\t<div class=\"counter-value\" data-state=\"new\" data-final=\"30\">\n\t\t\t\t0\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"counter-label\">\n\t\t\t\t\tday return window\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-579180e5 elementor-widget elementor-widget-wd_counter\" data-id=\"579180e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"woodmart-counter counter-small text-center color-scheme-\">\n\t\t\t<div class=\"counter-value\" data-state=\"new\" data-final=\"1\">\n\t\t\t\t0\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"counter-label\">\n\t\t\t\t\tfree resize on bespoke pieces\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17500578 elementor-widget elementor-widget-wd_counter\" data-id=\"17500578\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"woodmart-counter counter-small text-center color-scheme-\">\n\t\t\t<div class=\"counter-value\" data-state=\"new\" data-final=\"14\">\n\t\t\t\t0\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"counter-label\">\n\t\t\t\t\tbusiness days to refund\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-578005ac elementor-widget elementor-widget-wd_counter\" data-id=\"578005ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"woodmart-counter counter-small text-center color-scheme-\">\n\t\t\t<div class=\"counter-value\" data-state=\"new\" data-final=\"100\">\n\t\t\t\t0\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"counter-label\">\n\t\t\t\t\trefund on defective items\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-31a2fd0f wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"31a2fd0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f787155 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"3f787155\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-large text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-xxl\">Policy Details<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-s\">\n\t\t\t\t\tEverything you need to know about returns, refunds and exchanges.\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-582c32ff e-flex e-con-boxed e-con e-child\" data-id=\"582c32ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-19dbf421 e-flex e-con-boxed e-con e-child\" data-id=\"19dbf421\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1c7d101e e-flex e-con-boxed e-con e-child\" data-id=\"1c7d101e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6627b2ce elementor-widget elementor-widget-heading\" data-id=\"6627b2ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Eligibility for Returns<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c7eaa9c color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3c7eaa9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong class=\"qjs-card\">1.1 Standard Products<\/strong>\n<ul>\n \t<li>You may request a return or refund for eligible items within <strong>30 days<\/strong> of the delivery date.<\/li>\n \t<li>To qualify, items must be <strong>unused, unworn, unaltered, undamaged<\/strong>, and returned in their <strong>original packaging<\/strong> with all certificates and tags intact.<\/li>\n \t<li>Please retain your proof of purchase.<\/li>\n<\/ul>\n<strong class=\"qjs-card\">1.2 Custom or Bespoke Jewellery<\/strong>\n<ul>\n \t<li>Custom-made or personalised jewellery created specifically for you <strong>cannot be returned or refunded<\/strong> because it is made to order.<\/li>\n \t<li>If a custom item does not fit, we offer <strong>one complimentary resizing<\/strong> within 15 days of delivery.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5470cdfa e-grid e-con-boxed e-con e-child\" data-id=\"5470cdfa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5e0a1b2c e-flex e-con-boxed e-con e-child\" data-id=\"5e0a1b2c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42f232c elementor-widget elementor-widget-heading\" data-id=\"42f232c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. How to Initiate a Return<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54b63188 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"54b63188\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tContact our Customer Support Team within the return period:\n<ul>\n \t<li><strong>Email:<\/strong> <a href=\"mailto:info@shopqjs.com\">info@shopqjs.com<\/a><\/li>\n \t<li><strong>Phone:<\/strong> <a href=\"tel:+447555589664\">+44-755-5589-664<\/a><\/li>\n<\/ul>\nPlease provide:\n<ol>\n \t<li>Your <strong>order number<\/strong><\/li>\n \t<li>Reason for return<\/li>\n \t<li>Photos of the product (if damaged or incorrect)<\/li>\n<\/ol>\n<div class=\"qjs-note\">Once your request is approved, we will send detailed return instructions, including how and where to send the item.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-584f1dfa e-flex e-con-boxed e-con e-child\" data-id=\"584f1dfa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ccb6864 elementor-widget elementor-widget-heading\" data-id=\"7ccb6864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Return Conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-519276ef color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"519276ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Items must be shipped back in the <strong>original packaging<\/strong> with all accessories, warranty cards, certificates, and tags.<\/li><li>Returned products that are <strong>used, altered, damaged, or missing parts<\/strong> will not be accepted and may be returned to you at your expense.<\/li><li>Jewellery must be carefully packaged to prevent damage during transit.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7989535c e-flex e-con-boxed e-con e-child\" data-id=\"7989535c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-8525b35 e-flex e-con-boxed e-con e-child\" data-id=\"8525b35\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fdee06 elementor-widget elementor-widget-heading\" data-id=\"9fdee06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Refunds<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d74c4d7 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2d74c4d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong class=\"qjs-card\">4.1 Processing Time<\/strong>\n<ul>\n \t<li>Approved refunds are processed to the <strong>original payment method<\/strong> within <strong>7\u201314 business days<\/strong> of receiving the returned item.<\/li>\n \t<li>The time for the refund to appear in your account may vary depending on your bank or payment provider.<\/li>\n<\/ul>\n<strong class=\"qjs-card\">4.2 Refund Amount<\/strong>\n<ul>\n \t<li>The refund covers the <strong>purchase price<\/strong> of the item only.<\/li>\n \t<li><strong>Shipping and handling charges<\/strong> are non-refundable unless the return is due to our error (e.g. defective or incorrect item).<\/li>\n<\/ul>\n<strong class=\"qjs-card\">4.3 Non-Refundable Items<\/strong>\n<ul>\n \t<li>Custom, bespoke, personalised, or engraved jewellery (except in case of manufacturing defect).<\/li>\n \t<li>Gifts, gift vouchers, or items marked <strong>\u201cfinal sale\u201d<\/strong>.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7c4cd799 e-grid e-con-boxed e-con e-child\" data-id=\"7c4cd799\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-30548cd6 e-flex e-con-boxed e-con e-child\" data-id=\"30548cd6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-397d5527 elementor-widget elementor-widget-heading\" data-id=\"397d5527\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Exchanges<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b58ba3e color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2b58ba3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you wish to exchange an item (e.g. for a different size or design), please indicate this in your return request.<\/p><p>Exchanges are subject to <strong>availability<\/strong>. If the desired item is out of stock, we will issue a refund following the process above.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-50b4c715 e-flex e-con-boxed e-con e-child\" data-id=\"50b4c715\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67cc4a13 elementor-widget elementor-widget-heading\" data-id=\"67cc4a13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Defective or Incorrect Items<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-223d6611 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"223d6611\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If the item you received is defective, damaged, or not what you ordered:<\/p><ul><li>Notify us <strong>within 7 days of delivery<\/strong> with photos and a brief description.<\/li><li>We will cover the cost of return shipping and offer a <strong>full refund<\/strong> or <strong>replacement<\/strong> at no extra cost.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-41c819a4 e-flex e-con-boxed e-con e-child\" data-id=\"41c819a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3fdc11ae e-flex e-con-boxed e-con e-child\" data-id=\"3fdc11ae\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70ed9ba3 elementor-widget elementor-widget-heading\" data-id=\"70ed9ba3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Cancellation Before Dispatch<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c9f50c color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"9c9f50c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you wish to cancel an order <strong>before it has been shipped<\/strong>, please contact us immediately. If the order has not yet been dispatched, we will cancel it and issue a full refund to your original payment method.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c45ed5a e-flex e-con-boxed e-con e-parent\" data-id=\"c45ed5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-ab07894 e-flex e-con-boxed e-con e-child\" data-id=\"ab07894\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b35358 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"9b35358\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-large text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-xxl\">8. Contact Us<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-s\">\n\t\t\t\t\t<p>For any questions about returns, refunds, or exchanges, our Customer Support team is happy to help.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ba69dc color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"9ba69dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong><a href='mailto:info@shopqjs.com'>info@shopqjs.com<\/a> &nbsp;|&nbsp; <a href='tel:+447555589664'>+44-755-5589-664<\/a> &nbsp;|&nbsp; Mon \u2013 Fri, 09:00 \u2013 20:00 (UTC)<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-bfd33e4 e-flex e-con-boxed e-con e-child\" data-id=\"bfd33e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c381808 elementor-widget elementor-widget-wd_button\" data-id=\"c381808\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-round btn-size-default btn-color-black btn-icon-pos-right\"  href=\"mailto:info@shopqjs.com\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tEmail Support\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaf1787 elementor-widget elementor-widget-wd_button\" data-id=\"eaf1787\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-bordered btn-shape-round btn-size-default btn-color-black btn-icon-pos-right\"  href=\"https:\/\/dnddemo.com\/shopqjs\/contact-us\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tContact Us\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home\/Page Refund &amp; Returns Policy Hassle-free returns, because you should love what you wear. Contact Supoort Our Promise Your satisfaction,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dnddemo.com\/shopqjs\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dnddemo.com\/shopqjs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dnddemo.com\/shopqjs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dnddemo.com\/shopqjs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dnddemo.com\/shopqjs\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":88,"href":"https:\/\/dnddemo.com\/shopqjs\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":32489,"href":"https:\/\/dnddemo.com\/shopqjs\/wp-json\/wp\/v2\/pages\/13\/revisions\/32489"}],"wp:attachment":[{"href":"https:\/\/dnddemo.com\/shopqjs\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}